Business Phone Services & Support

What is VoIP?

Voice over IP (VoIP) was developed in order to provide access to voice communication in any place around the world. In most places, voice communication is quite costly. Consider making a phone call to a person living in a country half the globe away. The first thing you think of in this case is your phone bill! VoIP solves this problem and many others. There are of course a few drawbacks attached to the use of VoIP, as is the case with any new technology, but the advantages largely outbalance these. Let's explore below the benefits of VoIP and see how it can improve your home or business voice communication.

Save a lot of money If you don’t use VoIP for voice communication, then you are most certainly using the good old phone line (PSTN – Packet-Switched Telephone Network). On a PSTN line, time is really money. You actually pay for each minute you spend communicating on the phone. International calls are much more expensive. Since VoIP uses the Internet as backbone, the only cost you have when using it is the monthly Internet bill to your ISP. Of course you need broadband Internet access, like ADSL, with a decent speed. In fact, unlimited 24/7 ADSL Internet service is what most people use today, and this causes your monthly cost to be of a fixed amount. You can speak as much as you wish on VoIP and the connection cost will still be the same. Studies have shown that, compared to using a PSTN line, using VoIP can potentially make you save up to 40 % on local calls, and up to 90 % on international calls.

More than two persons On the phone line, only two persons can speak at a time. With VoIP, you can setup a conference with a whole team communicating in real time. VoIP compresses data packets during transmission, and this causes more data to be handled over the carrier. As a result, more calls can be handled on one access line.

Cheap user hardware and software If you are an Internet user wishing to use VoIP for voice communication, the only additional hardware you require besides your computer and Internet connection are a sound card, speakers and a microphone. These are quite cheap. There exist several software packages downloadable from the Internet, which you can install and use for the purpose. Examples of such applications are the well-known Skype and Net2Phone. You do not actually need a telephone set, which can be quite expensive, along with the underlying equipment, especially when you have a phone network.

Abundant, Interesting and Useful Features Using VoIP also means benefiting from its abundant features which can make your VoIP experience very rich and sophisticated, both personally and for your business. You are thus better equipped for call management. You can, for example, make calls anywhere in the world to any destination in the world with your VoIP account. Features also include Caller ID, Contact Lists, Voice-mail, extra-virtual numbers etc.

VoIP offers an abundant amount of interesting, useful and enhanced features, many of which come free with service packages from VoIP service providers. Which feature you want to include in your VoIP service package will depend on your communication needs.

There are features that allow you to manage your calls, to access additional services, to enjoy additional handy tools and to make your VoIP experience rich and sophisticated. Some of these features can be business tools while others can be truly helpful communication tools among friends and relatives.

Below is a list of the VoIP features you can have with your service provider. Each list item below links to a glossary explaining the feature.

What are the Benefits of using SIP Trunks?

Save Converge your local, long distance and broadband Internet services onto a single pipe with dynamic bandwidth allocation Reduce toll charges on long distance calls and eliminate them on local and on-network calls Reduce hardware costs and leverage your existing legacy system investment with seamless integration Leverage dynamic bandwidth allocation to maximize your network

Scale Instantly, incrementally and infinitely scale your business communications as demand dictates

Simplify and Consolidate Bring all of your communication needs into one location with one bill and one point of contact. Choose DIDs from anywhere in the country and serve them to the central PBX simply and efficiently

Survive Disaster recovery is faster and more efficient through the use of our IP network’s distributed architecture. Our trunking features reside in the SimpleSignal network and not at the customer’s premise. Therefore, in the event of a disaster, calls can be easily redirected to another unaffected location.

Our new “layered-on” feature set empowers your communication solution with reliability, redundancy and survivability. We make SIP trunking simple. Provision siptrunks in 1 hour rather than weeks. Manage your registration, trunk group services and even powerful user base services at the service provider level.

3CX: The PBX with Benefits

Eliminate PBX Headaches with 3CX IP Phone System!

Evolve your communications with 3CX Phone System for Windows – an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VoIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to easily work remotely.

Key Features: •Complete phone system – Provides call switching, routing & queueing •Purchase cost dramatically lower than a traditional hardware PBX •Scaleable – Unlimited extensions and phone lines. No proprietary expansion modules needed! •Web based configuration & status indication – Easy phone system management! •Unified Communications – Receive voice mail via e-mail & see user presence •Auto Attendant (e.g. 1 for sales, 2 for support, etc.) •Reduce long distance and inter office call costs •No more expensive proprietary system phones – Use standard SIP phones •Eliminate the phone wiring and make moving offices easier •Easy call control, presence and extension management •Click to Dial & Call Pop-up for Microsoft Outlook •Receive & Make calls via the standard PSTN using VoIP Gateways or cards •Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect! •Out of the box configuration for many VoIP Providers, VoIP Gateways, Skype™ and IP Phones.

Why Purchase a Phone System from New-Miracles?

Reason to Purchase from New-Miracles Phone Systems:

New-Miracles, LLC offers an excellent experience by not only selling you the Phone System but assisting you with the Day to Day operation of your 3cx Phone System Purchased or Managed by New-Miracles, LLC

New-Miracles, LLC is not only the Sales but the Installer for your Phone system, New-Miracles, LLC has excellent 3cx Certified Technicians on staff who understand how the phone system can benefit your company. New-Miracles, LLC has network technicians on staff that builds, designs, and manages TCP/IP networks daily. Our staff will walk you through every phase of the install as well as training.

New-Miracles, LLC is also a SIP Provider, which means we can not only install your phone system, we can also handle the phone service, Fax to Email, Emergency Phone routing (Failover, Disaster Recovery) etc.

Do you provide Training on The Phone Systems?


Which Phone Models You Sell?

Yealink: Enterprise HD IP Phone

Yealink SIP-T46G The Yealink SIP-T46G is a 6 line executive VoIP phone with a 4.3” high-resolution TFT color display. Part of the Yealink T4 Series, the SIP-T46G features integrated PoE, dual Gigabit RJ45 ports and Yealink Optima HD technology enables rich, clear, life-like voice communications.

Security Camera Installation
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• Cashier
There is nothing a thief wants more than your hard earned money. For this reason you should have a video surveillance system to monitor the cash register. You can also use the surveillance to keep employees from becoming your silent business partners.
ATM machines can now be monitored remotely. You can have 24 hour access to your machines and store images for a permanent video record.
• Day Care
Day Care Center Cameras allow parents to watch their children learn, play and grow. This ‘peace of mind’ is priceless to parents who are nervous about their babies being away from home.
• Office
Minimize your employee down time & maximize overall office efficiency by keeping track of lunch breaks, phone calls and personal affairs conducted on company time.
• Undercover
Our covert spy cams help you discreetly keep an eye on anything. This is an example of our smoke detector cameras. These cameras are undetectable and never lie.
• Inventory
Mounting one of our cameras in your inventory or stock room can help keep costs down by limiting employee theft. Shoplifters aren’t the only ones who prey on small businesses!
• Warehouse
Are your employees working while they are on the clock? Even when you are away? Check for yourself and monitor productivity and work habits. Great for theft watch too!
• Parking Lot
Whether you are working at your business or away from it, you can keep an eye on the parking lot or anywhere else you might need to document criminal activity.
• Construction
Property owners and landlords can have the freedom to monitor their buildings and construction sites from anywhere. This allows you to oversee daily operations without having to be onsite.

Videography & Video Editing Services

New-Miracles wide range of video services, include, but is not limited to:
Video Editing
TV Commercials
Music Videos
Graduations & Ceremonies
Special Events

Computer Sales & Repair Services
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New-Miracles, LLC is a full service computer company, We can handle the internet connection to the Computer to the mobile device and everything in between. New-Miracles, LLC services not only the computer but also design, and implement your full network, from the local server to cloud storage. PC and Server Management: New-Miracles, LLC in partnership with SolarWinds MSP provides end to end security solutions for our clients from the server, Desktop and mobile devices.

Communications: Email and instant messaging are critical in the business environment and with over 15 years’ experience with Microsoft Exchange and other email platforms Phone, New-Miracles, LLC can provide the phone system as well as the phone service. Paging, Instant messaging and video conferencing are all parts of the 3cx Phone system sold by New-Miracles, LLC

New Business Startup: New-Miracles, LLC is there for new business owners, as with anything you must have a strong foundation to build on if you want it to stand. As a business consultant New-Miracles LLC is there for everyone from the Start-up Business to the business owner looking for solutions to grow his business without breaking the bank for IT services Network Security, Anti-Virus, Anti -Malware, Physical Security, File and Folder Security whatever you need New-Miracles, LLC is there for you.

The nature of IT is changing and New-Miracles, LLC is constantly looking for new and innovative products to ease not only your work load but also your mind.

Want a professional video for your web site or a TV commercial New-Miracles, LLC can assist you with our Professional Audio Video Services.

Need a new sound or video system New-Miracles, LLC is there for you

Partners: through our technology partners New-Miracles, LLC can provide you an array of services. All of our partners have a track record of integrity in business, From Graphic and web design, to Printing and Sound Systems New-Miracles, LLC has you covered.

New-Miracles services computer networks on the east coast from Florida to New Jersey and constantly expanding our service area and service offerings.